Frequently Asked Questions

CAN I CHANGE OR UPDATE MY TRADE CODES?

If the General Contractor allows it, you can update your trade codes by following the instructions in the attached PDF file.

If the GC choses to not offer this option, the add/change button for updating will not be displayed. In these cases, you’ll have to contact the General Contractor directly and ask them to update your trades.

CAN I CHANGE MY CERTIFICATIONS?

Yes. When you login to SmartBidNet, click on Update my Info. At the Certifications Window, click Add/Change, the click on one of the Items in the left column (Memberships, Minority Status, Ownership Ethnicity and Gender, or Union Status). Input your information and click Save Certifications.

HOW CAN I VIEW ALL THE PROJECTS I HAVE INVITED TO FROM A PARTICULAR GENERAL CONTRACTOR?

In order to see all of the projects that a General Contractor has invited me to bid on, please see the instructions here.

CAN I CHANGE MY COMPANY OR CONTACT INFORMATION?

You can change, add and remove points of contact yourself by logging into your company listing.

HOW CAN I DOWNLOAD THE PLANS AND SPECS?

For further support with the software, please contact SmartBidNet Customer Support at (888) 808-8319, Mon.-Fri. 8 AM-6 PM CST, or by e-mail at support@smartbidnet.com.

Nova Group, Inc. is an equal opportunity employer. 

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Nova Group, Inc. is an equal opportunity employer. 

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